Greetings to Tanner H. Hicks, a distinguished figure in the global arena who boasts a multitude of titles. Revered as an investment guru, a versatile owner of multiple businesses, and an exceptional business coach, Tanner exemplifies versatility within the entrepreneurial sphere. His distinctive investment methodologies, adept risk management, and keen eye for identifying talent and business potential have been pivotal in his journey towards success. This article delves into Tanner’s unique strategies, spotlighting his adeptness in juggling diverse investments, steering businesses towards growth and prosperity, and navigating the complexities of mergers and acquisitions. His expertise predominantly lies in the realms of real estate, construction, and engineering sectors. Within this piece, this multifaceted business professional generously imparts advice gleaned from his personal experiences, offering insights into strategic integration, value engineering, and astute investment practices.
[ez-toc]
As someone with a diverse investment portfolio, how do you approach the decision-making process when choosing between debt and private equity investments, and what factors do you consider most critical in making these choices?
Fundamentally, investment comes down to risk management. Understanding and assessing the risks, as best as you can, upfront and structuring any investments to maximize upside while minimizing downside is the art. However, with the type of investments that I make, most of the risk effectively sits with the people involved. Understanding who the key decision-makers are, what their experience and knowledge are within the sector, is crucial. For example, do the people in the driving seat possess the right credentials, mindset, and capability to drive and sustain growth? Are they high-risk takers, or risk-averse? When it comes down to the crunch as to deciding what to proceed with or not, much of that decision-making process is, therefore, based upon gut feel for whether I can trust the decision-makers to deliver the results, push the business forward, and have the right attitude and focus.
Your bio mentions that you help business owners and entrepreneurs grow their businesses through strategic integration and value engineering. Could you elaborate on some specific instances where your expertise in these areas led to significant growth and success for your clients?
I have been working closely with one client for the past 4-5 years. At the time of onboarding, he operated a small project management business, carried out the occasional small property development, and had a small property portfolio. His primary income source was via PM fees on commercial and residential projects for external clients. His overheads were high, and it just wasn’t a scalable model. He was the business. After looking at his wider business activities, I noticed he had a small portfolio of holiday lets that did well, but he was paying way too much in management costs. I suggested he pivot his focus and effectively forward integrate the management of his portfolio, then create a business that offered niched management of serviced accommodation – a market that was and is still growing in the UK. He leaned everything down, moving some existing staff on and retraining and integrating others into the new model, and has since built a highly successful property management company in Shropshire that specializes in serviced accommodation units. In 2023, he began franchising the business around the country, and I introduced him to his first franchisee in Hampshire. At the time of writing, he is currently in discussions to open his next two branches, and we are working together on a subsidiary that will help attract and educate further franchisees.
Investing in lower mid-market companies across various industries can be challenging due to the diversity of sectors and market conditions. How do you stay informed about industry trends and economic factors to make well-informed investment decisions?
In the modern day of information overload, it’s easy to become overwhelmed and almost impossible to stay informed across all fronts. That’s why my focus is primarily within the real estate property, construction, and engineering sectors. I attend a lot of networking events, as well as subscribe to a handful of industry-specific publications.
Property investment is another area you have mentioned being involved in, both in residential and commercial sectors. How do you balance your focus between business investments and property investments, and do you see any synergies between the two?
In the simplest terms, my focus is balanced financially. I target a 30/70 split between business investment and property investment respectively, reflecting the risk profiles of the two investments. There are many synergies between both as many of the businesses I like to invest in often service the property, construction, or engineering sectors, as these are the industries I know, have an extensive network, and also have personal experience in.
Mergers and acquisitions can be complex processes. When evaluating potential acquisition targets, what are the key qualities or characteristics you look for to ensure a successful investment?
The mandate focuses on businesses with turnovers more than £1m and which are at least 3 years old in either the property, construction, or engineering sectors. Ideally, there will be fixed assets and/or stock as this presents finance opportunities, and there must be a small team already in place. We look for businesses that perhaps do not have great systems in place or a lack of structure as these target companies present good opportunities to either absorb into the wider group or to flip within 3-5 years. We try to find businesses that are looking to sell primarily for retirement, as these also present great opportunities to structure a phased buy-in and/or a share retention, minimizing the upfront financial risk.
As an investor, you likely encounter both successes and challenges. Could you share a memorable experience where a particular investment taught you valuable lessons that have influenced your approach to investing since then?
A good number of years ago, I invested a small amount of money into a start-up Forex company that was started by a couple of guys I was introduced to. I was incredibly naive and didn’t know the next thing about Forex or trading on the markets. But the projections looked incredible, and I took much of what they said as gospel. It didn’t take long for that ignorance and naivety to come back and bite me when the two of them lost all the cash and did a runner. There definitely is such a thing as “too good to be true.” This taught me a big lesson about understanding the business model and getting to know who you are fundamentally investing in.
In the realm of investments and wealth management, we explore the captivating tale of Graham Rowan. Once the head of a division at Texas Instruments, he unexpectedly found himself immersed in the world of investing during the 1990s. What began with trust soon turned into a costly lesson. This journey led Graham to shift from relinquishing financial control to assuming personal responsibility, igniting his passion to empower others in navigating the intricate landscape of investments.
Graham emphasizes the utmost importance of financial education, shedding light on the complex regulations within the industry while recognizing the significance of consumer education. He advocates three key areas for investors: private equity, private debt, and private money. These potent instruments serve as drivers for both wealth creation and protection.
Looking ahead, he identifies opportunities in commodities, renewable energy investments, and the pursuit of financial independence amidst global geopolitical risks and economic uncertainties. His practical guidance focuses on starting early, making wise diversifications, and taking control of one’s financial destiny.
[ez-toc]
What initially sparked your interest in the world of investing, and how did you embark on your journey in this field?
I’m almost embarrassed to tell you. I was running a software division of a big American company called Texas Instruments, selling multi-million dollar billing systems to telecoms companies around the world. I was making good money and I didn’t have the time or inclination to worry about investing my spare cash. On the advice of a colleague, I appointed a professional wealth manager who put my savings into the Nasdaq. This was the mid-1990s and the raging bull market meant that, every morning, I woke up thousands of dollars richer than when I went to bed. Until March 2000 when I noticed that the market had gone down by a few points. I asked if we should take some money off the table but they sneered at me and said ‘don’t be such a wimp. Don’t you recognise a temporary blip in a raging bull market?’
I left them to it and returned a year later to find that the market had crashed and they had lost me £160,000. They then took me into a room and said ‘I’m sorry, Mr Rowan, these losses take you below the net worth at which we look after clients so we’ll have to let you go.’ I was fired by my own wealth manager and realised that I hadn’t just delegated my investments to them, I had abdicated all responsibility. It was an expensive lesson, but an important one. From that moment, I took personal ownership of my financial future and vowed that I would help others to do the same.
Many individuals face challenges when it comes to constructing a robust investment portfolio. What advice do you have for those struggling to build their investment portfolios effectively?
Firstly, it’s not your fault. We simply aren’t given a financial education at school, at university or in the workplace. Money remains a taboo subject that only a minority of people engage with.
One of the things that annoys me the most is that we live in an age of ever increasing regulation of every aspect of our lives, including the financial services industry. Every year there are some new and more arduous rules to be followed, often in the name of ‘consumer protection’. But there’s never a move to increase financial education so that people can make their own informed choices. That leaves people at the mercy of an industry that does not always have the best interests of its customers at the top of its agenda.
From your extensive experience, what are some of the most common mistakes that people tend to make when investing, and how can these mistakes be avoided?
The first is the one I made – leaving the investment decisions to someone else. For example, if you are in a pension fund with your employer, do you have any idea what sectors, countries or companies you are invested in? Another mistake is that people think too parochially. Many Brits have way too much exposure to the UK stock market but far too little to the Middle East or Asia where much of the growth is happening today.
A third mistake is to assume that the next ten years will be the same as the last ten years. We’ve had a prolonged bull market which is now showing signs that it has run its course. It’s been possible to get great returns from passive funds that track the market without you having to do any thinking. The result is that firms like Blackrock and Vanguard have bigger portfolios than the GDP of many countries. I struggle to believe that this strategy will be so successful in the 2020s now that we have inflation, huge geopolitical risks and a simmering debt crisis to deal with.
How to address these problems? We focus on three areas, private equity, private debt and private money. Private equity is buying shares in companies that are not yet floated on public stock markets. We focus on providing growth equity to companies with a proven business model who are looking to grow their team, develop their products and enter new markets. This is where the most wealth is being created right now, and that’s why, if you look at the portfolio of the family offices of the ultra wealthy, there is more allocated to private equity than to any other asset including real estate. In our own portfolio we are seeing our original investment grow by anything from 4 to 30 times as the companies deliver on their plans.
Private debt includes bonds and loan notes issued by companies which can provide real, above inflation returns. The problem with private equity shares is that they are illiquid and you need to be ready to invest for anything from three to seven years before seeing a return. Private debt enables you to put food on the table and cover your everyday living costs while waiting for your private equity shares to mature.
Private money exists outside the current fiat system with the aim of avoiding the deliberate inflation and currency debasement being implemented by politicians and central banks around the world. I speak to people every week who have a million pounds or more sitting in High Street bank accounts. Not only are they earning miniscule rates of interest, not only do they have the counterparty risk of the bank going bust, but they are losing at least 10% a year in the purchasing power of that cash! One of the counter-intuitive learning points that I reinforce to our members is that cash in the bank is one of the most dangerous ‘investments’ of all!
There are three types of private money – gold, silver and Bitcoin. We believe there is a place in your portfolio for all three. In our Model Portfolio that we share with our members we suggest a 10% allocation to gold and a 5% allocation to Bitcoin.
Looking ahead, where do you believe the most promising investment opportunities will emerge in the coming years, and what should investors be keeping an eye on?
I’ve already mentioned private equity and private debt, but they are only available to people who qualify as accredited investors. In the UK that means an income of £100,000 a year or an investment portfolio of £250,000 outside of your home and pension. If that’s out of reach there are many ways you can get started including some great tax breaks. In the UK you can invest up to £20,000 a year in an individual savings account (ISA) and the growth inside the ISA is tax free. You can then research the sectors and companies that you think will do best in the years ahead.
Try to resist the temptation to jump on bandwagons like the big U.S. tech stocks which were the darlings of the last decade. Some of the biggest bargains we’re seeing at the moment are in the commodities and natural resources sector. For all our sophisticated, digital, twenty-first century lives, much of what we take for granted relies on stuff being dug up out of the ground. Competition for energy, rare earth minerals and food is going to drive these companies much higher in the years to come.
It’s always worth trying to follow the money – for example, politicians with green agendas are throwing vast sums at companies in the renewable energy space so investors can ride the wave of spending by backing the companies most likely to benefit from this torrent of cash. Some of my best sources of information on new opportunities are Money Week magazine and research by firms like Bytetree and George Gammon’s Rebel Capitalist team.
In the context of investments, what do you perceive as the most significant risks on the horizon, and how can investors mitigate these risks?
How long have you got? I recently spoke at a Beaufort live event in London on the risks to our freedom on many levels. Most people are way too complacent after eighty years of peace, prosperity and social mobility. It’s incredibly naive to assume the next eighty years will be a simple action replay. We have three situations that could trigger World War 3 – Ukraine, the Middle East and Taiwan. We have increasing threats to our freedom of movement and freedom of speech. We have the serious probability of governments introducing Central bank Digital Currencies, (CBDCs), programmable money that would bring Orwell’s 1984 to full fruition. And we have the arrival of AI and robotics threatening not just factory jobs but white collar professions in the legal, accounting and even the medical sectors.
There’s an inexorable shift of economic and political power from West to East, a realistic threat to the dollar’s role as the world’s reserve currency and a rising level of taxation as fewer productive workers support an ageing population.
How do we respond to all this? As citizens, I think we have to take every legal action that we can to push back against the forces that are reducing our freedoms. As investors we have to take a leadership role in our families and accumulate as much wealth as possible to maximise the choices available to ourselves, our children and our grandchildren. And, most of all, we have to have a Plan B. And this is where most people slip up. I encourage our members to acquire at least one second residency or citizenship so that, if the country where you live becomes unbearable, you have somewhere else to go. You only have to look at Mirela’s life story to understand the importance of this.
Back in 2018, when I thought the UK was going to end up with a Marxist government led by Jeremy Corbyn, I bought property in Montenegro and obtained residency there. Boris Johnson surprised us by winning the next election, but he must have accidentally picked up Corbyn’s manifesto because the Conservatives have moved so far to the left that they might as well call themselves Socialists. So I moved again, this time to Portugal where I can enjoy more sunshine and less tax!
As individuals’ portfolios grow over time, wealth protection becomes increasingly important. Could you share some strategies or tips on how people can safeguard their wealth as their investments appreciate?
This brings us to the fundamental question, what is the purpose of wealth? Is it really just about Rolls Royces and private jets or does it go deeper than that? For me, wealth is all about choices. Living where you want to live, with the people you want and having the choice of if, how and when you work.
The two biggest threats we face today are a move towards totalitarian government and ever increasing taxation. Sadly, many of our fellow citizens seem willing to surrender their freedoms to governments who promise to ‘keep them safe’. These freedoms were bought with the blood of our parents and grandparents so it pains me to see how easily they are surrendered. People need to ask themselves what kind of country they want the future generations of their family to live in and research options on where best to go. The good news is that more and more countries are looking to attract higher net worth citizens so, as you build your wealth, more options should open up for you.
The tax burden in many countries is now at its highest level since World War 2, so tax mitigation strategies become central to wealth protection. On a simple level you can use ISAs and pensions to shelter your investments from tax. But, if you have a more sophisticated portfolio that includes property, businesses, shares and bonds, you will need the services of a tax expert to set up the correct structures in your country. It becomes even more complex when you have assets and income in multiple countries. Don’t be afraid to pay the fees but make sure you have a recommendation of the expert from a trusted source because you will be in no position to judge them yourself.
Beaufort Society plays a key role in the world of high net worth investing. Could you describe how the organization serves its members and what sets it apart in this space?
Right from the start we wanted to do things differently, mainly driven by my own appalling experience of the financial services industry! So, while our company is called Beaufort Private Equity, we operate as a private members club and refer to our investor community as the Beaufort Society. We provide lots of financial education content including videos, podcasts, newsletters and webinars. All brought together in one place, the Beaufort Academy, which is both a desktop and mobile phone app.
Most private equity firms operate as a fund, so their clients have no say in the individual investments. We provide direct investment opportunities, so that our members can choose which companies they buy into and at what level. A third difference is that we provide a unique financial planning service, the Wealth360, where I get together with a regulated financial adviser and we each take a look at your portfolio to see if it is going to meet your objectives. I am not allowed to provide advice, but I can and do express opinions!
We’ve also grown a hand-picked panel of subject matter experts to help our members in areas where we are not qualified to do so. This includes regulated financial and tax advisers, sources of property finance, specialist insurance and the world’s leading experts on second residency and citizenship by investment programmes. We now have 800 members in 37 countries and the feedback we receive is that we are very much helping our members to achieve their goals.
When thinking about a typical Beaufort Society member, what characteristics or profile traits do they tend to share, and what value does the society provide to individuals with these attributes?
Great question. By definition they are successful because, in meeting the requirements of a High Net Worth investor, they are already in the top 5% of the population. Many are business owners who have built and sold an enterprise and are looking at how to invest the proceeds. Some are professionals like doctors and dentists, others are property investors looking to diversify out of bricks and mortar. What they share is a willingness to look at alternative investments that are not available from High Street advisers, such as private equity and private debt. Like me, they are slightly ‘renegade’ and suspicious of Big Government and its increasing attempts to restrict our freedom.
They tend to be the most financially astute members of their families and take their leadership role in wealth creation, wealth protection and wealth transfer seriously. Most of all, they enjoy being able to mix with like-minded people because we are very much in the minority!
For those interested in becoming a member of Beaufort Society, what are the criteria or steps they should consider, and how can someone go about joining this exclusive network?
We deliberately try to remove as much friction as we can from the process. We don’t charge membership fees and we don’t make any charges when people invest. Our fees are paid by the companies for whom we raise capital and, where possible, we take part of our fees as equity so we can go on the journey with our members.
If someone meets the High Net Worth criteria I mentioned earlier, they can fil in the application form and self-certify their status at Beaufortprivateequity.com
In the context of your work, both as an author and a speaker, what key messages or insights do you hope to convey to your audience, and how can individuals benefit from your expertise in the realm of investments and wealth management?
Our core philosophy is that we each need to take ownership of our financial future because, as I discovered to my cost, no one else has your financial wellbeing at the top of their agenda! The financial world loves to use complicated jargon to justify their fees, but there’s no secret to building a successful portfolio. Live within your means, save some money then start investing. If you study the legendary investors like Warren Buffet or Sr John Templeton, their key messages were ‘buy cheap and diversify’. So, if you combine buying stocks when they are cheap and spreading the risk across multiple sectors, you should see significant growth in a five to ten year time horizon.
The most important point of all is to get started and make it a habit. As someone smarter than me once said, the best time to do this was twenty years ago. The second-best time to get started is today.
In a world that is constantly changing and facing numerous challenges, the resurgence of Divine Feminine energy holds great significance. Renowned authority Dr. Chopra explores the transformative power of this energy, which helps shift us away from predatory male energy towards qualities like empathy and cooperation – qualities essential for addressing global issues. This interview delves into harnessing the Divine Feminine’s attributes in leadership, examining the seven Goddess archetypes and empowering women with diverse talents to collectively drive positive change. Drawing inspiration from luminaries such as Oprah Winfrey, Dr. Chopra highlights the importance of self-reflection in achieving success while navigating multifaceted roles. Ultimately, it presents a compelling vision of a harmonious and inclusive world where financial well-being aligns with personal values and passions.
[ez-toc]
Can you please share your insight on the current rise of the divine feminine energy and why it is considered to be of great importance in our world today?
The rise of the Divine Feminine is significant because it represents a shift away from the dominant, predatory male energy that has shaped our history. This shift is essential as we face numerous global challenges, including climate change, violence, and more. The Divine Feminine embodies qualities like nurturing, empathy, and cooperation, which are necessary for our survival and a more harmonious world.
In the context of leadership, how can the qualities and principles associated with the Divine Feminine be harnessed and utilized in a positive and effective manner to inspire and guide individuals and organizations towards a more harmonious and inclusive future?
Effective leadership can be achieved by embracing the acronym “LEADERS”: Look and listen deeply, develop emotional intelligence and empathy, cultivate awareness, set smart goals, empower oneself and others, take responsibility, and create synchronicity. These principles, when applied, lead to a more harmonious and inclusive future by promoting empathy, compassion, and collective empowerment.
Would you please share and explain the concept of the seven Goddess archetypes and offer guidance on how those here can access and embody these archetypes in their lives for personal growth and empowerment?
The seven Goddess archetypes represent different facets of the Divine Feminine. They are:
Hera (leader),
Mother (nurturer),
Athena (wisdom and culture),
Aphrodite (love and creativity),
Artemis (nature and conservation),
Persephone (healer and alchemist),
and Hestia (homemaker).
It’s possible to relate to multiple archetypes, but identifying your major strengths is key. By recognizing your dominant archetypes, you can align with your true self and find people who complement your strengths to create a harmonious balance.
For women who feel a strong connection to multiple archetypes and possess diverse talents, how can they navigate their journey effectively while embracing their multifaceted nature?
Women with diverse talents and connections to multiple archetypes should focus on their major strengths while appreciating their multifaceted nature. By identifying and prioritizing their dominant archetypes, they can lead more effectively and seek collaboration with others who complement their skills. This way, they can navigate their journey with balance and purpose, using their various talents to create a harmonious and fulfilling life.
How can women harness their multifaceted talents and archetypes to contribute positively to their communities and the world as a whole?
Women can harness their multifaceted talents and archetypes to make positive contributions by recognizing their unique strengths and finding alignment with their passions. They should collaborate with others who have complementary skills to address community and global challenges. By embracing their diverse talents and archetypes, women can create a more inclusive, compassionate, and harmonious world.
In a world where women often juggle various roles and responsibilities, what advice do you have for them to maintain a sense of balance, well-being, and inner harmony?
Finding balance, well-being, and inner harmony is essential for women juggling multiple roles. They should prioritize self-care, practice mindfulness, and set boundaries to prevent burnout. Embracing their archetypal strengths can also help them align their actions with their true selves, fostering a sense of balance and fulfilment in all their endeavours.
How can women collectively harness their strengths and diverse talents to create a more peaceful, just, sustainable, healthier, and joyful world?
Women can collectively create a better world by recognizing their collective strengths and diverse talents. They should come together, share their visions, and collaborate across different areas of expertise. By focusing on shared goals, practicing empathy and compassion, and leveraging each other’s strengths, women can drive positive change and contribute to a more peaceful, just, sustainable, healthier, and joyful world.
In your experience, Dr. Chopra, what qualities, and archetypes have led to the success of powerful female leaders like Oprah Winfrey?
Oprah Winfrey embodies several powerful archetypes. She’s a storyteller, a nurturer, and a builder. She listens to and validates people’s stories, which has been key to her success. She’s also a feminist and focuses on empowering marginalized women, making her a role model for many.
How can women who identify with the mother archetype and aspire to be leaders navigate the apparent contradiction between these roles effectively?
Embrace the contradiction and ambiguity. Paradoxes are sources of creativity. Being a mother and a leader can coexist. Oprah Winfrey herself is a motherly figure to many and a successful leader. It’s about finding a balance and understanding that people want to tell their stories. Listen and validate them, and you can succeed in both roles.
You mentioned the importance of validation and listening to people’s stories. Can you elaborate on how this approach can contribute to success, as Oprah exemplifies?
Validation and active listening are keys to success. Oprah’s ability to genuinely listen and validate people’s stories has made her a remarkable storyteller and a successful journalist. When you focus on what you can do for others, it can lead to great success.
Oprah Winfrey also engages in philanthropic work, such as educating thousands of children in South Africa. How does her nurturing and giving nature contribute to her impact and influence?
Oprah’s nurturing and giving nature is a significant part of her impact and influence. She has nurtured thousands of children in South Africa, showing that being a nurturer and a leader can go hand in hand. Her philanthropic efforts align with her values and empower others, making her a role model for many.
In the discussion, you touched upon the idea of embracing contradiction and ambiguity. How can this approach benefit individuals and organizations striving for success?
Embracing contradiction and ambiguity is essential for creativity. Without paradoxes and conflicts, there’s no room for growth and innovation. It’s crucial for individuals and organizations to embrace these challenges, as they often lead to breakthroughs and unique solutions.
During the meditation session, you explored the concept of “Who am I?” and encouraged self-reflection. How can this practice help individuals in their personal and professional growth?
Self-reflection, as practiced in the meditation, can lead to self-awareness and personal growth. It helps individuals understand their true selves and their desires. Knowing oneself is crucial for making aligned choices in both personal and professional life.
You mentioned the importance of financial well-being as part of overall well-being. How can individuals achieve financial security while also pursuing their passions and values, as discussed in the conversation?
Achieving financial security while pursuing passions and values requires aligning your work with your purpose. It’s about finding ways to contribute to the world while also ensuring financial stability. This balance can be achieved by understanding what success means to you and recognizing that true success includes financial well-being alongside other aspects of life.
In the world of sales and personal development, Navin Jaitly’s remarkable journey from a challenging childhood to becoming a celebrated sales coach, award-winning speaker, and best-selling author is truly inspiring. In this exclusive interview with Global Man Magazine, Navin shares the transformative steps he took to overcome adversity, emphasizing self-awareness, self-belief, and self-kindness as the cornerstones of his success.
With over 15 years of sales experience, Navin reveals that the most potent sales strategy is a shift in mindset, focusing on serving customers rather than persuasion. His coaching has helped clients generate over £12 million in revenue with compelling success stories. Navin’s mission is to empower entrepreneurs and leaders worldwide, and he plans to revolutionize sales training and expand his impact through innovative programs and global speaking engagements.
Navin Jaitly’s journey is a testament to the transformative power of belief, resilience, and serving others, inspiring countless individuals to reach their full potential. Navin Jaitly’s journey exemplifies the transformative power of belief, resilience, and selflessness, inspiring countless individuals to realize their true potential.
[ez-toc]
Can you tell us about your journey from a difficult childhood to becoming a successful sales coach and author? How did you overcome the challenges you faced early in life?
My journey was not an overnight one. I had to dedicate myself to developing myself personally and professionally. I found the more I worked on myself (especially on my mind-set), the more successful I became. It’s a long story but in summary, I overcame my challenges by
Becoming much more self- aware – Who I was, what I was about and where I got in my own way.
Developing my self- belief – I started to appreciate and realise that I had many gifts that I just wasn’t appreciating. I was focusing on my weaknesses too much and trying to fix them. As a result, this was undermining my self -belief. As soon as I started to focus on my strengths and develop them further, my self -belief shot through the roof.
Became kinder to myself – I stopped beating myself up for mistakes I made or things that I didn’t achieve and instead became more accepting. This completely changed my energy and made me able to attract what I wanted.
What inspired you to enter the world of sales, and how did you discover your passion for helping others develop their sales potential?
I entered sales as I was always good with people. I’m naturally an inquisitive person and love dealing with people. Sales was a good fit in that sense. My passion for helping others came from the way I personally turned my own results around.
Once I knew that I had a success formula that I had benefitted from, I wanted to go out and share it with everyone. Furthermore, being in sales, helped me to realise just how important it is to develop as a skill.
I saw so many business owners/ entrepreneurs suffer as a result of not being able to bring in new customers. I want to help them grow their businesses and ultimately their lives.
With over 15 years of experience in sales, could you share some of the most effective sales strategies you’ve learned throughout your career?
There are so many that it would be too long to list for this interview. What I would say, is the most effective strategy is to develop the way you think about sales.
Sales is all about serving. Rather than trying to persuade the customer to do something. Ask them questions that find out about them and their needs, then listen attentively.
Rather than trying to impress a customer, empower them instead. People often don’t buy because they don’t trust their decision or don’t have faith that their purchase will work out for them.
If you focus on empowering them then they have faith in themselves and more likely to make a buying a decision. By putting all your attention on serving and empowering you will have much better results than just trying to persuade and impress.
You’ve helped your clients sell over £12 million in revenue. Can you share a specific success story or case study of a client you’ve worked with and the impact your coaching had on their sales growth?
One of my clients came to me and really wanted to grow their business into a multiple six figure one. She found that she would have many conversations with people, but very few of them would turn into a paying customer. Furthermore, she struggled to increase her prices and would often find she would lose a potential customers interest, if she did try raising the price. She also wanted to increase the number of sales leads she was getting
The first thing I did was work on her sales mind-set and helped her to develop a more positive relationship with sales. We used some powerful mind – set tools to increase her confidence and belief around herself as well as her products/ service. We then created a sales strategy/ plan and helped her to reposition the way she spoke about her service.
I coached her around several sales techniques such as objection handling, questioning, closing, negotiating etc. As a result within a short period, her sales started to dramatically increase. Furthermore, with everything she had learnt, she was able to increase her prices of her services.
After just 3 months of working with me, she had the confidence to double her pricing and furthermore found that clients were willing to pay the higher prices. I not only provided her with the tools to feel confident to double her prices but the skills needed to help her customers understand her value and be willing to pay them. Furthermore, her sales revenue doubled in the first 6 months of working with me.Her business transformed as did the income, revenue and impact that she made. She now runs a successful, multiple six figure business.
Winning several awards for outstanding sales contribution is a remarkable achievement. What do you believe sets you apart from others in the sales industry and led to this recognition?
There are a few things that set me apart. First of all, I have developed a very positive and resilient mind-set. I don’t give up easily and am always on the front foot. 15 years of sales experience in a variety of environments has also blessed me with a range of highly effective sales skills.
Furthermore, it’s my journey. I have transformed myself from underachiever to high achiever. I know what it is like to be on both sides of the performance fence and as a result this makes me far more effective when helping customers do the same. I think the biggest factor, is that I genuinely care about my customers. I love developing people and watching them grow.
I love to help and serve. Ultimately I get results for both myself and my clients! The combination of these factors is what sets me apart.
Your personal development journey, including coaching, hypnotherapy, and NLP, played a significant role in transforming your mind-set. How do you incorporate these practices into your coaching to help others achieve similar transformations?
I use NLP and Hypnotherapy as tools to rewire my customer’s subconscious beliefs and thoughts.
I use them as tools to go deep into my customer’s minds and develop more positive thoughts and actions.
As an award-winning speaker and an international best-selling author, what topics do you typically speak and write about, and how do you use these platforms to further empower entrepreneurs and business leaders?
I write and speak a lot about mind set, not just related to sales but also related to general performance. I also write and speak about sales theories and concepts. Furthermore, I write and talk about coaching, what is it and what its value is.
I am a big believer in developing mind-set and sales skillset, by using a coaching approach.
Travelling the world as part of your personal development journey must have been eye-opening. How did these experiences shape your perspectives and contribute to your personal growth?
Travelling was amazing and very educational. Not only did I learn a lot about different people and cultures around the world but learnt a lot about myself.
Furthermore, travelling and exposing myself to new situations, made me more flexible and open minded, it made me more adaptable and ok with unfamiliar situations.
I also increased my self -belief and confidence as I saw that I was excelling in many different situations and with different types of people. All of this really accelerated my personal growth and even to this day helps me become more effective as a coach and a businessman.
Establishing Navin Jaitly Coaching Ltd is a significant accomplishment. Could you describe your coaching approach and how you combine sales expertise with mind-set and peak performance principles?
My coaching approach is to combine developing my client’s mind – set and skills set so that they are able to make more sales, income and impact.
I use tools that I’ve learnt from coaching, hypnotherapy, NLP and my intensive study of personal development to develop their mind-set.
I then teach the tools and strategies that I’ve learnt from 15 years of successful sales, in order to teach sales skillset. By combining the 2, my clients gain exponential results.
Your mission is to empower and transform the sales/business results of entrepreneurs, business owners, and leaders globally. What are your future goals and aspirations for achieving this mission, and how do you plan to expand your impact worldwide?
My future goal is to become the leading coach/ business in the industry when it comes to developing both the sales mind set and the skillset of business owners. I want to revolutionise the way sales training/ coaching is delivered in businesses. My long-term vision is to transform the success and empower over 1 million people globally.
I plan to expand by developing new group sales coaching programmes, a sales coaching app and an enhanced version of my sales impact academy online programme. I also plan to expand by speaking on some of the biggest stages in the world and even creating large events that help to transform people’s sales success.
In a world filled with stories of resilience and triumph, Dr. Bilal’s life journey is a testament to the power of determination, dreams, and the pursuit of justice. Born in an Albanian communist concentration camp, his early years were marked by hardship, but they also sparked a deep desire for success drawn from the pages of Western novels.
Motivated by his family’s legacy of resistance against oppression, he made a vow to study law and fight for justice whenever given the opportunity. His journey took him from Albania to London, where he pursued law studies and specialized in international business law.
Completing a Ph.D. in Strategic Leadership further enhanced his understanding of leadership and shaped his career in both public and private sectors. As Dr. Bilal embarks on a new journey as a motivational speaker and life coach, his story remains an inspiration for those who truly believe in lifelong learning and pursuing their passions.
[ez-toc]
Can you share more about your early years growing up in a communist concentration camp and the impact it had on your perspective and drive for success?
Ever since I started to understand and experience the reality it became more and more obvious to me that being treated unfairly and most importantly being treated differently to other kids was something that I had to get used to, as there was nothing I could do to change the reality of it.
Throughout my childhood and adolescence, the phenomenon that caused me the most bitterness, low self-esteem and insecurity was comparing myself to others. I could not even be compared with my peers at the concentration camp. Since the vast majority of the kids at the concentration camp had their father at home, while my father was locked away in political prison.
Other kids at the concentration camp had some of the basics (like food and clothes) while most of the time I went hungry and was wearing ravaged clothes. Then in adolescence, as if putting the seal to everything in relation to comparing myself with others, at the age of 14 as I was prohibited to go to secondary school – I was ordered by the authorities to do heavy labor work in agriculture (during communism internees were categorically prohibited to go to university or college, but they were allowed to go to secondary school – so my case was a special exemption from the exclusionary rule itself).
To this extremely burdened emotional state (due to comparing myself with others) it just thankfully happened that I found the ‘cure’ through what I now call the phenomenon of ‘escaping into books’. So, by reading various novels of western authors (which were indeed very hard to find back in communist Albania), I was inspired and aspired to become like their characters.
My desire to achieve success (to become knowledgeable, articulate, polite, famous, rich, etc) has been a deeply ingrained mindset that I have cultivated since my childhood in trying to emulate my role models exemplified in the characters of western authors.
Your family’s history is marked by opposition to the communist regime. How did your family’s experiences influence your academic and career choices, especially in the field of law?
While in the concentration camp, during my early teen years my biggest and wildest dream was to flee Albania and go to the US to study law and become a lawyer. My grandfather had been shot without trial by the communist dictatorship just for being a good patriot and collaborating with British SOEs against Nazis (even though he was someone who had been graduated as a student in Austria), my dad was locked away in a political prison (just for being courageous enough to speak his mind) since I was two years old, my family was exiled in various concentration camps since May 1945.
All these injustices had me fired up inside, instilling a deep passion about law and justice. So, I had sworn to myself – if I ever got free there was no other choice for me but law.
Tell us about the pivotal moments or individuals who inspired you to pursue a career in law and international business law, considering your challenging beginnings.
As I said before, the severe injustices that my family had been subjected to and all the deprivations that I had experienced throughout my childhood and adolescence, had me deeply fired up inside for justice. So, I’ve always felt that given the chance, studying law and becoming a lawyer was the right tool how I could give my contribution to my family and my people.
Thankfully, when communism fell, I was so adamant to fulfill this dream of mine. In 1993, Lord Julian Emery (a friend of my grandfather) came to Albania receiving a medal from the Albanian president of that time. My father met him and thereafter my dream started to become a reality.
So, I started my law studies in London. After finishing my bachelor studies, living in the financial capital of Europe led me thinking that focusing on international business law would give me a competitive edge when I returned to Albania (the scholarship I got with the help from Lord Emery had a condition that after finishing school I had to return to Albania, so I had to honor that commitment I took in front of him).
Your academic journey is quite diverse, from law to international business and aviation law. How did these different areas of study complement each other in shaping your career?
Ever since I returned to Albania I’ve engaged in various interesting projects and works, but all of them revolving on commercial and corporate law. I had the opportunity to study international aviation law while I was working as director legal for the German company operating Tirana airport.
I think that I’ve always held an interest in expanding my professional knowledge and whenever an opportunity has arisen, I’ve never had any hesitation to go for it.
You completed your PhD in Strategic Leadership. How has this advanced degree contributed to your leadership roles, both in the public and private sectors?
Again the PhD in Strategic Leadership was something of an opportunity to me. When I was director legal at the airport company, it just happened that I was went to Vienna very frequently as I was representing my company in an international arbitration case.
In Vienna I’ve met a lot of interesting and influential people and one of them introduced me this opportunity to study for my PhD. But instead of paying the tuition to the university, I could contribute in kind (like a barter transaction) in giving lectures at the same university for its undergraduates in business law.
My PhD degree in Strategic Leadership has been a massive help in structuring and refining my practical knowledge about leadership and making significant strides in my career (I believe leadership skills have a tremendous impact in all walks of life, both professional and personal).
Could you elaborate on your motivation for enrolling in the Executive Coaching program? How do you plan to integrate coaching into your career trajectory?
In the last couple of years I felt that I have taken and given as much as I could in my legal career. So, without saying I’ve felt bored with law it may be worth saying that recently I’ve felt that I have so much more to contribute – beyond being a lawyer – to give and share with enthusiasm and passion with the world about my professional and personal life experiences.
So, as a blueprint for I plan in my career I’ve written a book in the genre of personal development, titled: ’12 MINDSETS to improve life radically’. My career goal now (for which I have a tremendous passion to share with as many people as possible) is to become an international motivational speaker and life coach. However, given the fact that throughout my career I have worked with executives (being one myself for many years) and knowing what motivates them, knowing theirs challenges and goals, I think makes me much more suitable to initially coach them.
Hence, enrolling onto an accredited ICF Executive Coaching program I feel is the right approach for my credentials as a life coach and motivational speaker.
Starting your own law firm is a significant achievement. What were the biggest challenges you faced during this entrepreneurial journey, and what advice would you offer to aspiring entrepreneurs?
Judged by my experience, I believe that the biggest challenge an entrepreneur faces is making the decision to start out (when I’ve took the decision to start my own law firm I had a very well-paid job, but I also had much higher ambitions that I somehow wanted to fulfill).
My advice is simple (but maybe not easy): (i) focus on your passions, talents or skills; (ii) come up with a well-structured SMART goal; (iii) be courageous to take that crucial first step; (iv) persist no matter what, because perseverance is always associated with the ‘lucky breaks’; (iv) work very hard until your expertise and reputation will make you work smart.
Then you will most likely experience the true self-actualization. Just like Confucius said: ‘when we do for work something we like, we never work a single day in our life’.
As a motivational speaker and coach, you inspire others to improve their lives. Can you share a few of your key “mindsets” for personal development that have resonated most with your audiences?
On a personal development level I love to share with my audiences how they can cultivate and practice the concepts and wisdom associated with: acceptance and Amor Fati, forgiving everyone and anything, equanimity, gratitude, etc.
On a professional development level, I love to share with them how they can learn and apply the soft skills of leadership, emotional intelligence, public communication, persuasion and negotiation – combining them with the mindsets of ‘every failure is stepping stone to success’, not comparing our first chapter with somebody’s tenth chapter, Ikigai (purpose), etc.
Your involvement in organizations like the Albanian-British Chamber of Commerce and the International Lawyers Association is impressive. How has networking and being part of these associations influenced your career?
Life has taught me to truly believe in this wonderful and wise saying (not only in a financial sense but in its entire dimension): ‘your network is your net worth’.
So, I’m truly blessed to know so many wonderful, kind and talented individuals as a result of my professional networking. It gives me great satisfaction to acknowledge to them (or sharing with others) any contribution (no matter small or big) that I’ve had from anyone of them in my career advancement.
You’ve been an external university professor in Business Law for many years. What aspects of teaching and mentoring students do you find most rewarding, and how does it complement your other professional endeavours?
I love teaching and mentoring for two main reasons: (i) because of the direct positive contribution I have on the life of the students (I actually experience the so-called ‘giver’s high’ when I teach and mentor); and (ii) because I firmly believe in the saying ‘who teaches others, also teaches himself’.
So, my teaching and mentoring always keeps me updated, ‘on my feet’, and what I truly love to be for myself – a life-long student.
In the dynamic world of business strategy and personal development, few thought leaders command attention quite like Simon Alexander Ong. With his work being featured in prominent outlets such as Forbes and the Harvard Business Review, and his debut book ‘Energize’ receiving high praise from renowned authors like Simon Sinek and Marie Forleo, Ong’s impact on the field is undeniable.
In this exclusive interview with Global Man Magazine, Ong offers unparalleled insights into his unique journey, the influential experiences that shaped his outlook, and the key principles that continue to guide his work in helping others unlock their full potential.
As he speaks about overcoming challenges and simplifying complex strategies, Ong’s passion for his craft, his understanding of media’s role in amplifying thought leadership, and his wisdom gleaned from extraordinary career moments, all coalesce to create an inspiring narrative filled with invaluable lessons for any aspiring business strategist.
Dive in as we unravel the energizing success story of Simon Alexander Ong.
[ez-toc]
In your book ‘Energize’, what inspired you to write it, and how do you believe it contributes to the field of business strategy?
In the first chapter of the book, I share a personal story of how I reached this point in my life where I was burned out—physically, mentally, emotionally, and spiritually. I was lost, and I would attempt to avoid facing this reality by bingeing on television shows, drowning myself in alcohol, and gambling my money away. The journey from that point to what I now get to do today—speaking on stages across the planet, coaching those in positions of leadership, and mentoring the next generation of entrepreneurs—was something that I wanted to share in my book Energize. I wanted to share with readers that when you take responsibility for where you are today and where you want to be, life can unfold in the most magical of ways. Because when you have the courage to channel your energy towards what matters most, you step onto the path towards fulfilment and begin to show up differently in the world.
New York Times bestselling author Simon Sinek described my book as “exactly what we need in this moment,” and I believe it is because many businesses across the planet are currently experiencing a human energy crisis. In surveys conducted by organisations such as Gallup, the majority of respondents share that they are struggling with their mental health, are feeling burned out, and are disengaged. This matters because people are the driving force behind every business, and if they possess little to no energy, then the business as a whole will suffer. It can easily be forgotten, but the first customer for a business is their employees, because the happier and more energised they are, the better the experience for the clients that interact with them. When it comes to productivity and creativity, therefore, energy really is everything.
Can you share some unique insights that you discussed during your visit to 10 Downing Street and how it may have influenced your approach to business?
I am fortunate to have been involved in visits to the likes of 10 Downing Street and the House of Lords. With regards to the former, it was thanks to Enterprise Nation and Emma Jones, CBE, who helped to make it happen.
They set up a meeting at 10 Downing Street between those in government involved in supporting small and medium-sized enterprises (SMEs) and a group of business owners, of which I was one. The main points of discussion during this meeting revolved around the challenges faced by SMEs across the country and how the government could offer better support for them in areas such as hiring, international trade, and access to funding.
What was clear during the meeting is that whatever stage of your entrepreneurial or business journey you are at, you will always face challenges. Challenges, however, are important because they set the stage for your personal growth. As the author Haruki Murakami said, “When you come out of the storm, you won’t be the same person who walked in.” “That’s what this storm’s all about.” There will be things that are in your control and things that are out of your control. When you focus on what you can’t control, it is easy to become paralysed by overthinking and negativity. When you focus on what you can control, however, you feel energised and empowered to take action.
One insight that I experienced during the meeting that has influenced my approach to business is the importance of surrounding yourself with business owners from a diverse range of industries. It creates an environment where you can learn from each other’s different perspectives, lessons, and insights; it allows you, for example, to bring successful ideas from another industry into your own or partner with other businesses to create something unique.
I have since made diversity of relationships a priority in my entrepreneurial journey and, as a result, have been able to learn from the likes of film directors, Michelin-starred chefs, CMOs, property developers, and hoteliers. Some of these have contributed to unique collaborations, such as the partnership with The Connaught hotel in London’s Mayfair district to create a cocktail inspired by my book, with a metaverse educational platform to host one of the world’s first book launches in the virtual world, and with illustrators to visualise my teachings and insights.
How has being a keynote speaker at high-profile organizations like Salesforce, Adobe, EY, Bain, and Oliver Wyman shaped your perspective on international business?
It is always a blessing to be invited to high-profile organisations to share my work, and what these experiences have taught me when it comes to international business is just how important it is to understand your people and audience, from showing those that you lead that they are supported and appreciated through recognition programmes and culture alignment to modelling the behaviour that you would like your organisation to embrace.
Regardless of location, the businesses that ultimately thrive over the long term are those that have a clear and compelling vision that people want to be a part of, that are focused on developing those in positions of leadership into good coaches (a Google study, “Project Oxygen,” discovered that the most effective leaders within their organisation were good coaches who didn’t micromanage), and that cultivate a culture of belonging where everyone feels they are part of something bigger than themselves and where they feel safe to express their full human selves.
Your work has been featured in prestigious publications such as Forbes and the Harvard Business Review. How do these platforms help amplify your message, and how do you determine what insights to share?
Getting featured in well-known publications is a fantastic way to help amplify my message to new audiences because everyone consumes their content through different channels. It’s why, for example, I’m present on different social media platforms (most of my energy is on my two favourite platforms, LinkedIn and Instagram), because I understand people will have a preference on where to consume the majority of their content from.
The readership for Forbes tends to be high-net-worth investors and consumers, as well as entrepreneurs, while the readership for Harvard Business Review is more geared towards those in executive positions within organisations. These platforms help because they act as a conduit for getting my ideas and work onto the radar of people who may never have come across it otherwise. They may, in turn, lead to business opportunities such as coaching and speaking or invitations to media outlets to learn more about what I do and the messages I have to share.
In fact, one article that I was featured in for a national newspaper led to me receiving a call from Sky News, who invited me to their studios for an interview. That opportunity wouldn’t have happened if it weren’t for being featured in a publication. With regards to what insights to share, these are driven by the questions I am asked and the audience that will be reading my words. My primary objective with the insights that I share is to always deliver them in a way that is digestible and where everybody can connect with them.
Considering the endorsement of your book ‘Energize’ by renowned authors like Simon Sinek and Marie Forleo, how did their feedback impact you personally and professionally?
Getting endorsements from renowned authors like Simon and Marie was a surreal moment, and it reminded me of the saying that “if you don’t ask, the answer will always be no.” It was an incredible honour to have them support my first book and for them to see value in what I had to offer.
Simon’s endorsement was particularly special given that he doesn’t appear to do it for many books. And they certainly helped in the leadup to the book’s publication in April 2022 for people to see the calibre of names gracing the cover of my book.
Each of the endorsements I received for the book had unique stories of how they were achieved, which illustrate the importance of building your network and nurturing the relationships you have. A great example of this is how Marie Forleo’s endorsement came about. One of the habits I have when attending events is that I like to arrive early and get a spot on the front row or as close to the front as possible. At one of Marie’s book launch events for Everything is Figureoutable, I noticed a guy sitting on the front row who had a certain energy about him. Once the talk ended and a queue formed around Marie to get her to sign copies of her book, I approached this guy for a conversation.
It turns out that he was Marie’s hair stylist! We ended up in deep conversation about their trip to the UK to promote the book and how they were finding the experience. I shared tips on places to visit and restaurants to eat at while they were here in London. Before we wrap up, we exchange contact details and decide to stay in touch. Two years later, at the end of 2021, my publishing team reached out to Marie to see if she would like to provide an endorsement for my book.
We heard nothing back—understandable given how many inquiries she and her team must receive every week! I therefore decided to drop her hairstylist a message to see if he could put in a good word for me. Just a couple days before we finalise the list of endorsements for the book, I get a message from my publishing team saying that Marie has provided a blurb.
This was followed by a message from the hairstylist that I had met and stayed in touch with that said, “I kept pushing them! “And then I sent a final push last week reminding them how timely it was, and then I heard they were talking to your publisher!”
As Terence McKenna beautifully said, “Nature loves courage.” You make the commitment, and nature will respond to that commitment by removing impossible obstacles. “Dream the impossible dream, and the world will not grind you under; it will lift you up.”
How has your experience on media outlets like Sky News and BBC influenced your understanding of the media’s role in business strategy and thought leadership?
My experience with media outlets such as these reminded me about just how influential their role is when it comes to highlighting issues and bringing thought leadership into the public’s awareness when it comes to business, life, and general wellbeing.
By helping to raise awareness around the work that I do, it acts as a great platform to get my work out to a larger audience. It’s why one of my goals in the coming years is to do more work with media outlets that can help amplify my message to people who may not have come across my work before.
What was the most challenging aspect of writing your début book, ‘Energize’, and how did you overcome it?
Writing “Energize” was one of the greatest challenges that I have experienced. I received the offer to write the book with Penguin Random House in April 2020, which was the same month that I became a father for the first time and the UK entered into its first lockdown as a result of the coronavirus pandemic sweeping across the planet.
To balance running a business, writing a book, and looking after a newborn at a time when our families weren’t able to visit was tough. There were moments where I wasn’t sure I could even get across the finish line with regards to finishing the book, which is why holding the first printed copy of it in my hands a few weeks before its publication was such a beautiful moment that I will never forget.
I believe that we never get far alone, which is why the support that I had around me throughout the book-writing process was so important in helping me navigate the challenges I have shared. My wife is the first person that comes to mind because of her incredible support during what was a difficult period for us both.
I was then intentional about being in regular conversation with other authors who were in the process of writing their own books so we could support one another, as well as getting involved with a mastermind group to keep me focused on the writing journey and to seek help when required.
Setting up this environment around me during the coronavirus pandemic years was crucial in helping me accomplish what I wanted to do. It’s why I believe that one of the fastest ways to make meaningful progress in any area of our lives and careers is to design an environment around us that makes it impossible not to succeed.
Given your broad range of experiences, how do you approach the process of simplifying complex business strategies for different audiences around the world?
Simplicity is key in the work that I get to do; if people find it difficult to understand what I have to say, then it’s impossible to get my message across to them.
My experience of being on stage, on radio, on TV, and in podcast interviews has helped me understand how to distil my thoughts into language that can be easily understood by all and the importance of storytelling. And this begins with understanding the audience that you are speaking to; it helps inform the stories, case studies, and analogies that you draw upon.
When talking to an audience from the film industry, for example, I will use Christopher Nolan’s film Inception as an analogy for how the coaching process works, and when talking to an audience from the executive community, I will draw on case studies with clients from the corporate world and how other leaders and organisations have demonstrated or embraced the lessons I share.
Having a broad range of experiences and insights does make this process easier, though, because it allows you to connect the dots in interesting ways to better engage with different audiences around the world.
Can you share a unique or surprising moment from your career that significantly influenced your outlook or approach to business strategy?
One of my favourite books within the field of business, which I come back to again and again, is The Go Giver by Bob Burg and John David Mann. It’s a relatively short book with a simple yet powerful message: the secret to success is giving.
Reading this book heavily influenced my approach to business and life. It taught me that our value as humans is determined by how much more we have given to the world than we have taken from it. As a result, money is simply an echo of value; the more value that you bring into the world through your products, services, and presence, the more money you get.
A question I therefore ask myself each day and encourage others to also do is the following: How can I add value to someone’s life today, however small?
If you were to mentor a young aspiring business strategist, what three key pieces of advice would you give based on your experience and success?
A common characteristic amongst the most successful is a strong bias towards action, and so the first piece of advice I would share is to collapse that gap between idea and execution because, while ideas are common, the ability to execute on a consistent basis is less so.
We can sabotage our progress by overthinking and giving in to fear and doubt. The value of any idea, however, is only realised once action is taken. As the actor Denzel Washington shared when receiving an award for his performance in the film Fences, “Without commitment, you will never begin; more importantly, without consistency, you will never finish.”
When you commit to taking at least one step forward each day in growing your business, a year from now, that becomes a minimum of 365 steps forward. Just imagine where you could be and what would now be possible.
The second piece of advice I would share is to design an environment around you that makes it impossible not to succeed—from who you spend most of your time with to the books you read, from the events you attend to the places you spend time in.
Your environment has a significant influence over how you see yourself and what you see as possible, so when you are regularly reviewing and optimising it, you are increasing your odds of success. The third piece of advice I would share is to believe that you have value to bring to the world and that you have what it takes to succeed in the long term. There are always two sales that occur: the second is selling you to others, and the first is selling you to yourself.
And until you can succeed with the first, the second will always remain a challenge. When I started believing in what I had to offer the world, I showed up differently and with more energy in the form of commitment, persistence, consistency, and focus. You will quickly notice this difference, and so will others.
Balthasar Fleischmann is an exceptional speaker who provides invaluable insights into effective communication and conflict resolution. Drawing on his extensive experience as a seasoned police officer and undercover agent with 35 years of experience, Balthasar is a highly sought-after speaker for events focused on these topics.
Balthasar’s speeches are not only informative but also highly engaging, with practical advice that audiences can implement immediately. He understands the importance of choosing the right words and how they can impact communication effectiveness. Balthasar’s ICE method, a practical tool for decision-making and effective communication, has been proven in a variety of settings to improve communication and achieve successful outcomes.
In addition to his expertise in verbal communication, Balthasar understands the importance of nonverbal communication and how it can convey authenticity and build rapport. He provides audiences with practical advice on how to use body language to enhance communication effectiveness.
Balthasar Fleischmann’s speeches are a must-attend for those looking to improve their communication skills and achieve successful outcomes. Book him as a speaker for your next event to gain valuable insights and take your communication skills to the next level.
“I faced many challenging situations, but I managed them all without resorting to violence. I arrested murderers and caught thieves, but saving lives was certainly the best task and guiding people on the right path with my influence.” Balthasar Fleischmann
[ez-toc]
What inspired you to become a police officer and undercover agent, and how did you get started in this line of work?
In my personal experience of 35 years, many people become police officers because they want to serve their communities and make a positive impact. Some are drawn to the challenges and adrenaline of undercover work. For me, it was the desire to serve people with all my competence. I changed to the special unit after creating the concept for this unit. So, I was the first to be there.
What were some of the most challenging situations you encountered during your time as a police officer and undercover agent, and how did you handle them?
Police officers and undercover agents face a wide range of challenges, from dealing with dangerous criminals to managing high-pressure situations that require quick decision-making. I faced many challenging situations, but I managed them all without resorting to violence. I arrested murderers and caught thieves, but saving lives was certainly the best task and guiding people on the right path with my influence.
How do you train individuals to effectively use communication as a weapon in difficult situations, and what are some of the key skills that are required?
Effective communication skills are essential for police officers and anyone dealing with difficult situations. It’s about controlling your emotions and not being driven by anger or rage. One rule I always follow is to separate the person from their actions, focusing on the action and recognizing that there is a human being behind it with their own reasons. This allows for a better response and better control of the situation.
Can you share some examples of how the ICE method has been used successfully in business negotiations or employee conversations?
My ICE method (Identify, Corporate, and Eliminate) can be used in a variety of settings to improve communication and achieve successful outcomes. For example, in business negotiations, using this ICE method can help parties identify the key issues at hand, clarify their positions, and consider the consequences of their decisions. I give examples and tools in my seminars to help participants understand and apply my ICE method effectively.
How can individuals learn to control their emotions in challenging situations, and what role does self-awareness play in this process?
Controlling emotions in challenging situations is important for maintaining clear thinking and making sound decisions. Self-awareness is a key component of this process, as it allows individuals to recognize and manage their emotions effectively. Techniques such as deep breathing, visualization, and mindfulness can also be helpful in controlling emotions and staying calm under pressure. Training in emotional intelligence and stress management can be beneficial as well.
What are some of the common misconceptions about communication and conflict resolution, and how do you address them in your seminars and workshops?
One common misconception is that communication always involves compromise or finding a middle ground. However, this is not always the case, and sometimes one party may need to take a firm stance to protect their interests or boundaries. In my seminars and workshops, I address this misconception by teaching individuals to focus on their own needs and communicate them effectively, while also being open to hearing the other party’s perspective. I provide tools and methods that challenge traditional thinking and offer new perspectives.
How can individuals identify and remove unhelpful words from their vocabulary, and what impact can this have on their communication effectiveness?
Individuals can identify unhelpful words in their vocabulary by becoming more aware of their own language patterns and paying attention to how others respond to their words. Some common unhelpful words include blaming language, negative self-talk, and generalizations. Removing these words from their vocabulary and replacing them with more positive and constructive language can have a significant impact on their communication effectiveness. In our workshops, we help participants identify these unhelpful words and understand why they use them. We then work on replacing them with beneficial terms. As a result, participants report ongoing success and improved communication.
How do you approach situations where the other person is not willing to communicate, and what strategies can be employed in these scenarios?
Communication cannot be forced. Instead, we can try to understand the motivation behind the other person’s unwillingness to communicate and work on changing that motivation or showing them a new perspective. Active listening and creating a safe space for them to express themselves can be helpful. However, if these approaches do not work, it may be necessary to disengage and return to the conversation at a later time. Strategies such as mediation or involving a neutral third party can also be employed to resolve the conflict.
How can individuals develop their body language skills to effectively communicate their message and convey authenticity?
Developing body language skills involves being aware of one’s own nonverbal cues, such as facial expressions, tone of voice, and posture, and learning to read the nonverbal cues of others. Practicing active listening, maintaining eye contact, and using open body language can all help to convey authenticity and build rapport in communication. In our seminars, we go beyond basic body language and expand participants’ perception of themselves. We bring their body language into consciousness, work on exercises, and ensure that their body language is authentic and aligned with their message.
What advice do you have for individuals who are looking to improve their conflict resolution and communication skills, both in their personal and professional lives?
My advice for individuals looking to improve their conflict resolution and communication skills is to practice active listening, become more aware of their own language patterns, and approach difficult conversations with an open mind and a willingness to learn. Seeking out training or coaching from experienced professionals in this field can also be helpful. Effective communication and conflict resolution are skills that can be developed over time with practice and dedication. Additionally, I recommend using my ICE method as a practical tool for decision-making and effective communication. We provide support and guidance at the Decisionairs Academy, and we look forward to assisting you on your journey.
Explore More Of Balthasar and Contact Him on LinkedIn:
